This page requires Javascript. HP encountered an error while trying to scan your product. In Windows, search for and open Device Manager. If the app is not available on your computer, download the latest version from the HP Hardware Diagnostics website. Visit the HP Customer Support website again later to see if new downloads are available. For some computers built in and later with UEFI environment, press the power button and immediately press the Esc key repeatedly to open the Startup menu. Are you looking for a driver because an error message displays?

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HP and Compaq Desktop PCs – Motherboard Specifications, (Memphis-S)

For some computers built beforepress the power button and immediately press the F1 key repeatedly. Follow the directions on the pages that open to install any available driver updates through Windows. The Virtual Agent is currently unavailable. Type the model name for your computer in the ,an, enter your serial number field, and then click Submit.

Lost LAN on Hewlett-Packard 09F8h m/board – HP Support Community –

Go to Microsoft or Realtek’s website to download and install a new high-definition sound driver. Depending on your desktop model you can find it on the side, top, front or back of the computer. Similarly, you can only upgrade a bit version of Windows to a bit version of Windows.


If there are no other updates, the computer does not require a BIOS update. Doing so can prevent yp computer from accepting an HP System Recovery. In the list that displays, click the name of the app to view the software version number.

This utility provides a quick and easy way to download software and driver updates for HP commercial notebook and desktop PCs. Extra buttons and special keys stop working. Clearing the BIOS password. How does HP install software and gather data? Microsoft Download Center in English.

HP recommends installing the latest drivers available from Windows Update. Microsoft Windows, Microsoft software, and many hardware drivers: That is, you cannot find a printer driver from the software and driver download page for your HP computer.

Need help finding a serial number? Please try again shortly. If the update is successfulthe computer restarts automatically after 30 seconds to complete the update.

HP Desktop PCs – Updating the BIOS (Basic Input Output System) | HP® Customer Support

Find the names of the various hardware components on your computer. For example, you changed your operating system from Windows Vista to Lsn and a Linux sound driver is not available. If your computer does not have an Internet connection, download the chipset from another computer. Creative Downloads in English. See your browser’s documentation for specific instructions.


How does HP install software and gather data? If the app does not list the version number, click Advanced options to find and view the software version number. Why can’t I find a driver that fixes my computer problem? For example, your computer makes no sound and it uses Realtek high-definition audio.

See your browser’s documentation for specific instructions.

HP Download and Install Assistant makes it easy to download and install your software. If a Let’s identify your product to get started page displays, select your computer type. Windows 10 Find and restore or reinstall original device drivers for your computer with Windows HP encountered an error while trying to scan your product.